TERMS & CONDITIONS

CONTENTS


The information on this website is for reference and general information purposes only and is not intended nor should it be construed as investment advice. STANFORD HOTELS does not warrant or represent that the information provided here is complete and accurate, or that the information is up to date, and it accepts no liability for any loss or damage howsoever arising from any use or access of this website, or in reliance upon the content of this site or any third-party sites accessed via this site. Further, no warranty regarding non-infringement, security, fitness for purpose or freedom from computer viruses is given in connection with such information and any other websites linked to or accessed via this website. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.



COPYRIGHT NOTICE


Copyright ©2025 Stanford Hotels International Limited. All rights reserved. All trademarks displayed on this Site are owned by Stanford Hotels or are included with permission of the relevant owner. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this Site are owned by Stanford Hotels or are included with permission of the relevant owners. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Stanford Hotels and/or other parties is granted to or conferred upon you. You may browse this site and to reproduce extracts from it, only for your information and for non-commercial and personal purposes only. The content or material of this Site may not be modified or incorporated in any other work, publication or site without the prior written agreement of Stanford Hotels.

PLEASE READ THESE TERMS OF USE (“TERMS OF USE”) CAREFULLY BEFORE USING THIS WEBSITE (“SITE”). BY CONTINUED BROWSING AND USING OF THIS SITE, YOU CONFIRM THAT YOU ACCEPT THESE TERMS OF USE AND THAT YOU AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MUST NOT USE THIS SITE.


This Site is owned and operated by Stanford Hotels International Ltd (“Stanford Hotels”). These Terms of Use have been adopted by Stanford Hotels, including Stanford Hotel Hong Kong and Stanford Hillview Hotel. References to “we”, “our” and “us” hereinafter, depending on the context, collectively refer to those separate and distinct properties or entities.  


USE OF THE SITE


This Site is intended for use or access by individuals who can form legally binding contracts under applicable law. By using the Site, you represent that you have reached the legal age that may create binding legal obligations for any liability you may incur as a result of the use of the Site. To make reservations and/or purchases for either yourself or for another person, you also warrant that you are legally authorized to do so.


You must not conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to this Site or any services provided via, or in relation to, this Site. You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, materials, products or services found on, or obtained or derived from, this Site.


You must not misuse this Site by knowingly introducing any virus, trojan, worm, logic bomb or other material that is malicious or technologically harmful to this Site. You must not attempt to gain unauthorized access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack the Site by any means, such as via a denial-of-service attack or a distributed denial-of service attack.   We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Site and or any other Site owned and operated by Stanford Hotels will cease immediately. 


LIABILITY DISCLAIMER


Your use of this Site is at your own risk. The Site and its content are provided on an "as is" basis without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including but without limitation to the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. There is no warranties or any guaranty or assurance as to the correctness or accuracy or completeness of any information, text, graphics, links or any other items or anything else contained in the Site. Stanford Hotels may make changes to the content, materials, or the programs, policies or other information in the Site, at any time without notice, but is not obliged to and make no commitment to update. Stanford Hotels shall not be liable for typographical or data transmission errors or technical inaccuracies in the materials, including but not limited to errors relating to hotel rates and available dates. 


To the maximum extent permitted by law, Stanford Hotels or any Stanford Hotels affiliate, agent, representative, hotel owner, licensor, or licensee or third parties connected to Stanford Hotels hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to them and any materials posted on them, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.


LINKS TO OTHER SITES


Please note that this Site may provide links to third-party sites not operated by Stanford Hotels and that the terms and conditions, terms of use, the privacy policies or other terms and policies of those third-party sites may differ from ours. Occasionally when linking to another third-party site, you may still see the Site's logo, frame, look and feel or page template. This is to provide you with a seamless experience although you are no longer on the Site and on a different third-party website instead. You will always know what site you are on by checking the location bar within your browser. We advise you to check the terms and policies of such other third-party websites before using these third-party websites. In any event, Stanford Hotels shall not be responsible for any of the contents of those third-party sites and any links we may offer does not imply endorsement of the material on such websites or any association with them.


PERSONAL DATA


Our use of your personal data is subject to the Privacy Policy.


INTELLECTUAL PROPERTY


This Site may contain information and materials, including but not limited to text, graphics, images, photographs, video, music, sound, icons, logos, designs, trade names, trade secrets, patents, trademarks, software code, interface design, layout framework, related data or electronic files, and other intellectual properties, which is owned by Stanford Hotels and/or third parties and is protected by applicable intellectual property law and other relevant laws. No licence is granted in respect of such intellectual property rights and your use of the Site does not grant or transfer any right, title or interest in or to such intellectual property rights.


Unless with our specific written consent, you must not implement, utilise, copy, take excerpt   or transfer the above intellectual property rights for any commercial or non-commercial purpose by yourself or license to any third party under all circumstances. You must not engage in any conduct that infringes, violates or misappropriates the above intellectual property rights of Stanford Hotels and such infringement, violation or misappropriation shall constitute a breach of these Terms of Use. You must not print, copy, modify, publish, reproduce, distribute, retransmit, transfer, upload, download, store, display in public, sell, license, reverse engineer, decompile or disassemble the above intellectual properties, except for use as permitted by applicable laws and regulations relating to intellectual property rights.


CHANGES TO THESE TERMS AND THIS SITE


We reserve the right, at our sole discretion, to change, modify, add or remove portions or the entirety of these Terms of Use at any time without notice other than by posting the amended terms of use to the Site and/or the content of the Site without notice. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes . However, you can always check this page and refer to the latest terms of use.


SUSPEND OR WITHDRAW


We do not guarantee that this Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Site for business and operational reasons.


You are also responsible for ensuring that all persons who access this Site through your internet connection are aware of these Terms of Use, and that they comply with them.


GOVERNING LAW AND LANGUAGE


These Terms of Use are governed by and shall be construed in accordance with the laws of Hong Kong Special Administrative Region (“Hong Kong SAR”). You agree to submit to the exclusive jurisdiction of the courts of Hong Kong SAR. In the event of a discrepancy between the English version and any translation of any provisions of these Terms of Use, the English version shall prevail.


In the event of any provision of these Terms of Use being found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, the invalidity or unenforceability of such provision shall not affect the other provisions of these Terms of Use. All provisions not affected by such invalidity or unenforceability shall remain in full force and effect.


RESERVATIONS GENERAL TERMS


The reservations feature of this Site is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations, and for no other purposes. You may only make reservations if you are of sufficient legal age and you agree to be financially responsible for all of your use of this Site. You also warrant that all information supplied by you in using this Site is true and accurate. You should only make reservations for yourself and your invited guests or for an individual for whom you are authorized in advance to act. You may not make reservations for any other purpose, including without limitation for purposes of reselling or otherwise distributing rooms, reservations or other benefits, or making false, fraudulent, or speculative reservations. You understand that Stanford Hotels reserves the right in its sole discretion to cancel your reservation if you overuse or abuse or misuse the reservation features of this Site. For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including but not limited to payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site. Prices may show currency rates are based on publicly available sources and should be used as guidelines only (and Stanford Hotels does not warrant or guarantee its accuracy). Room rates are guaranteed only in hotel's local currency.


CONTACT US


If you wish to contact us, please email us at stanford@stanfordhotels.com.

It is the policy of the Hotel to comply with the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong. We also strive to ensure compliance by our staff with the strictest standards of security and confidentiality. 


We respect your rights and do safeguard information provided by website users (“User” or “Users”). With the only exceptions that personal data may be collected when Users apply for specific services, make requests for information via replies, and apply for our Corporate Account. And, while the IP address of the computer used to visit our website may be recorded, we do not collect any personally identifiable information from any User while they browse our sites, and no personal data is collected. This information is used only for preparing general statistics on the usage of our websites.   


USE OF COOKIES


To enhance your experience on our web site, some of our web pages may use “cookies.” Cookies are text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally-identifiable information unless you choose to provide this information to us by, for example, registering for one of our services. However, once you choose to furnish the site with your personally-identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to 


• personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), 

• save your username and/or password in password-protected areas, and 

• to offer you products, programs, or services.


If you do not want Cookies to be placed on your device, you can always modify your browser settings to accept or refuse Cookies at any time. By using our websites, you agree to our Privacy Policy and our Cookies usage. 


PERSONAL INFORMATION COLLECTION STATEMENT


This Personal Information Collection Statement sets out the purposes for which the information provided by you as a User will be applied following its collection. This includes what you are agreeing to with respect to our use of such information and your rights under the Personal Data (Privacy) Ordinance, Cap 486. This statement may change from time to time, so please check back periodically. Each time you log in to this website and use its services, you agree to be bound by the statement in force at that time. 


COLLECTION OF PERSONAL DATA


To provide you with a personalized internet and hotel experience, the Site will gather certain types of information about you. At the same time, the privacy and confidentiality of your personal data is important and the Hotel is committed to protect the security of your personal data. In this PICS, we wish to explain the types of personal data the Hotel collects and how the Hotel would use your personal data.


TYPES OF PERSONAL DATA WE COLLECT


1.   Contact Details: Your name, e-mail address, phone number, physical address (billing), company affiliation, title;

2.  Demographic Data: Demographic information and location data, and government-issued identifiers (e.g., drivers’ license (including dates of birth), passport numbers or other national identifiers);

3.  Financial Details: Your credit card and/or debit card details;

4.  Guest Stay Information: Guest stay information, special requests and preferences, telephone numbers dialed, faxes and telephone messages received;

5.  Log Details: IP addresses;

6.  Social Media Details: Social media account information, profile pictures or posts;

7.  Your Feedback: Information, feedback or content you provide regarding your marketing preferences, in surveys, comment cards, or promotional offers on our Services and those of third parties;

8.  CCTV/Surveillance: For your safety and security, images and visual recordings through the use of closed-circuit television systems collected while visiting our hotels, where permitted by applicable law;

9.  Call Recordings: Conversations, including records or monitoring of guest service calls for quality assurance and training purposes, and other communications such as in-app messages or SMS text messages, where permitted by applicable law or based upon consent;

10.  Corporate Account Data: Contact details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g., travel agents, bookers, event planners); and

11.  Other Data: Other types of information that you voluntarily choose to provide to us. 


Use of Information in Direct Marketing: We intend to use your contact information (such as name, email address and phone number) to send marketing materials or make appropriate promotional offers to you.  The marketing or promotional materials may cover the following: (i) hotel and hospitality; (ii) catering, food and beverage; (iii) leisure and entertainment; and (iv) any products, services or facilities which we think may be of interest to you.  We may share your contact information or enable our affiliated hotels brands, Partner Companies and/or marketing service providers to send direct marketing materials and make promotional offers to you if we feel these might be of interest to you, in relation to the same classes of marketing subjects.  


We will only use your contact information for direct marketing or promotional purposes if you have provided your consent (or your indication of no objection) for us to do so.  We will not send such messages to you if you have unsubscribed from receiving these messages.


TRANSFER OF DATA


Your personal data will be kept confidential by the Hotel but we may transfer or disclose such personal data to (i) our contractors under a duty of confidentiality to us who provide administrative, telecommunications, computer, data processing or other services to us in connection with management, operation and maintenance of the system with the purpose of personal data collection and (ii) the Group for the purpose of doing researches and/or analysis.


ACCESS TO DATA 


You have the right to request access to and correct your personal data in accordance with the provisions of the Personal Data (Privacy) Ordinance (Cap.486). Any data access request or data correction request may be made to us at stanford@stanfordhotels.com.


AMENDS OR UPDATES TO THE PRIVACY STATEMENT


Stanford Hotels reserves full rights to amend or update this Privacy Statement at our discretion from time to time as it sees fit or necessary to meet any change in any of the relevant laws or the regulatory environment, or business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers or to meet any other purposes. Updated versions will be posted to our web site and date stamped so that you are always aware of when the Privacy Statement was last updated. The whole contents of this Privacy Statement will then be construed accordingly in conjunction with such amended or updated versions.


LEGAL DISCLAIMER


In addition to our rights of disclosure as mentioned hereinabove, we may also disclose your personal information when required by law or court order, or as requested by other government or law enforcement authorities, or in the good faith that disclosure is otherwise necessary or advisable including and without limitation to protect the rights or properties of Stanford Hotels. This also applies when, in compliance with applicable laws, we have reason to believe that disclosing the personal information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.